Privacy Policy

At our website, plumbing-supplies-albury-wodonga (‘the Company’ or ‘we’), we place great importance on protecting your privacy and ensuring the safety of your data. Our Privacy Policy provides a detailed account of how we handle personal information in accordance with various international privacy laws, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy is designed to cover all aspects of our website, applications, services, and products. Please be aware that this Privacy Policy does not apply to external platforms, applications, products, or services you may access through links on our site, each of which will have its own privacy policy.

Our policy details the various ways in which we handle personal data when you:

  • Engage with our applications and services as a user
  • Navigate our websites that display this Privacy Policy
  • Interact with us through communications like newsletters, emails, phone calls, or text messages/SMS

We collect diverse types of personal information, which can include:

  • Personal details associated with your account
  • Financial records linked to transactions
  • Data related to your purchases
  • Identifiers from your mobile device
  • Precise location data when applicable
  • Feedback you provide us
  • Social media interaction and profile information where relevant
  • Details about the products you use or inquire about

This personal data is collected through various means, including direct user input, interactions with our services, and automated technologies like cookies. We may also receive information about you from third parties, which will be governed by their own privacy policies.

Our website employs cookies to enhance your experience and for analytics purposes. These cookies can be categorized as Strictly Necessary, Preference, or Analytics, each with a specific role in how our site operates and how we analyze usage patterns. You have the option to manage non-essential cookies via our dedicated Cookie Manager.

We maintain a data retention policy that ensures personal data is kept for no longer than necessary, as required by law, or until the purpose for which it was collected is fulfilled. Once the data is no longer needed, we take steps to delete or anonymize it.

To safeguard your information, we implement a range of organizational and technical security measures. This includes the use of encrypted communication channels and partnering with secure third-party service providers.

We are committed to respecting the privacy of children under 18 years old and do not intentionally collect their personal data.

As a data subject, you have several rights under various privacy laws. Depending on your jurisdiction, these may include the right to access, rectify, erase, or restrict the processing of your personal data, the right to data portability, the right to object to certain types of processing, the right to non-discrimination, the right to file appeals or complaints, and the right to withdraw consent at any time. To exercise these rights, please reach out to our privacy team using the contact details provided.

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through updates on our website.

For questions, unsubscribe requests, or to exercise your data rights, you can contact our privacy team via email at [email protected] or by sending a letter to the address provided on our site.